FAQs

How long will it take for my order to be shipped?

We require 3-4 days to process your order. We strive to ship all the orders on time, however in some cases it might be little delayed. 

Also, if you want to get your order shipped a little early you can email us on thewhitecanvaa@gmail.com and we will try our best to do so.

How long will it take for my order to be delivered?

Once your order it shipped  it will reach you within 7-8 days.

While, it normally gets delivered within 1-2 days in Delhi NCR and 3-4 days in most of the metro cities. 

How can I track my order?

Once an order is shipped, you will receive an email with link to track your order. 

If 20 days have passed and you still haven't received your order, please contact us with your order no. to locate your package. 

Can I cancel my order?

Umm, no, we won't be able to make changes once you have confirmed your order. We recommend you to check and recheck your order before confirming. 

What methods of payment do you take?

We accept wallets, UPI, and all major debit and credit cards. 

We are only accepting prepaid orders. Cash on Delivery is not applicable right now. 

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